Frequently Asked Questions
Know the Facts.
You‘ve Got Questions…We’ve Got Answers!
How is the grass priced?
The grass is priced by the square foot which is the width of an area times the length. Texas Custom Turf is happy to come out and provide free price estimates* to ensure accurate measurements, address any landscaping issues, and design an area that fits within your budget. We offer a wide range of landscape, playground, pet and putting green systems to best suit your needs. Call or email us today to set-up an appointment!
*Small fee may be charged for estimates outside of Austin metropolitan area.
Is there any maintenance involved?
Yes. Turf should be rinsed and groomed periodically, depending on use. For example, if your turf is subject to animals, it should be rinsed frequently. Higher traffic areas should be groomed more often.
To properly clean the turf, rinse and use a stiff bristled broom or rake to groom its fibers. This will help prevent matting and maintain a natural, grassy appearance. If the turf is not groomed periodically and mats substantially, we recommend calling Texas Custom Turf to have it groomed professionally to restore its appearance. We also suggest for heavy path traffic areas that you form a path of stones, bricks, etc. to protect the integrity of the turf. Learn more here.
Is the turf difficult to clean?
No — simply rinse with water as needed. Solid waste can be picked up and residue sprayed clean. Rinse as frequently as desired to avoid odors, which are a build up of bacterial spores.
Is synthetic turf safe for kids?
Yes! Our artificial grass is manufactured from the highest quality yarn, passing the ASTM (American Society for Testing and Materials) and RCRA (Resource Conservation Recovery Act) standards for use by children and the environment. Our turf systems for playgrounds also meet IPEMA (International Play Equipment Manufacturers Association) requirements with its unique combination of polyethylene monofilament and nylon yarns, accompanied by a recyclable foam pad for shock absorption at multiple fall-heights should a child fall from the equipment.
Is synthetic turf safe for pets?
Yes! Turf is extremely popular for kennels, pet resorts, boarding facilities, dog parks, and, of course, your home. Animal urine does not damage or stain synthetic turf, making it much easier to maintain an aesthetically pleasing lawn. Learn more here.
Does the synthetic turf drain?
The backing is perforated and will drain like natural grass. The turf will typically follow the same drainage patterns that exist with your natural grass. For areas where drainage is an issue, Texas Custom Turf will develop one for your new artificial grass.
What is the difference between different synthetic turf companies?
As with any industry, synthetic turf products vary, so take time to compare their attributes as well as the company that manufactures them.
Ask about face weights, stitch rates, nylon thatch percentages, backings, infill options and test results. Get samples so you can compare and contrast. Indicate your specific needs, as backings and other aspects of the turf differ depending on use (for example, some types of less expensive backing do not qualify for use on sports fields).
If possible visit completed installations or contact customers who’ve used products you’re considering. Ask about yarn technology; great advancements have been made since the days of Astroturf, resulting in more natural, more durable products. Texas Custom Turf takes great pride in carrying only the most advanced yarns available on the market today.
Finally, do your homework on the company making the turf. How long have they been in business? Where is the turf produced? What is covered under warranty? etc.
Exactly what services do you provide? Do you just sell the turf?
Texas Custom Turf can design and install any type of project you have in mind. From putting greens to backyard landscaping, medians to hotel entrances, dog kennels to playscapes, we’ve got you covered.
And if you’re a do-it-yourself expert, we’ll provide the materials! Whatever level of need, Texas Custom Turf can provide the solution.
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